Refund and Cancellation Policy
Satisfaction guarantee and right of withdrawal according to EU Consumer Directive.
1. 14-Day Right of Withdrawal
Customers have the right to withdraw from their purchase within 14 days without providing any reason, provided the official final certificate has not yet been issued.
2. How to Request a Refund
To request a refund, contact us at info@safetyprevi.com or via WhatsApp (+34 677 51 12 96) with your enrollment details. Requests are processed within 24-48 business hours.
3. Refund Method
Refunds are processed back to the original payment method without any additional fees.
4. Support
For questions about cancellations or invoices, contact info@safetyprevi.com or WhatsApp +34 677 51 12 96.